Reference

roomslot Privacy Policy: What We Collect and Why

Your account on roomslot involves personal data — from your phone number at verification to your DANA or QRIS transaction records.

Account Data ProtectedDANA & QRIS Transaction RecordsCookie Controls AvailableData Request Within 7 Days
roomslot roomslot Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold on your roomslot account, our support team handles privacy requests directly.

Live Chat Open the account dashboard and tap the chat icon.
Email Send your request to [email protected] with your registered phone number in the subject line.
In-App Help Widget The help widget on the deposit and withdrawal pages includes a 'Data & Privacy'…
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

From the moment you complete phone verification to every DANA deposit that clears, your data moves through encrypted channels and is stored under access controls that limit who inside roomslot can view…

Encrypted Storage

All personal data — including wallet IDs, phone numbers and transaction references — is stored with AES-256 encryption at rest. Backups follow the same standard and are tested quarterly.

Cookie Controls

We use session cookies for login state and analytics cookies to understand page performance. You can review and withdraw cookie consent from the privacy settings link in the site footer at any time.

Account Security Layer

Phone verification is required before any account access. If your number changes, a re-verification step is triggered automatically before wallet functions are restored.

Data Retention Schedule

Active account data is held while your account is open. If you close your account, personal data is deleted within 30 days except where Indonesian law requires a longer retention period for financial records.

Access Requests

You can request a full export of the data we hold on you. Submit the request through live chat or email; we deliver the export in a readable format within seven business days.

Third-Party Processors

Payment processors handling DANA, OVO, GoPay and QRIS transactions are bound by data-processing agreements. We do not permit them to use your data for their own marketing purposes.

Common Questions About the roomslot Privacy Policy

These are the questions we hear most often from account holders about how their data is handled on roomslot.

We collect your phone number, a verified identity reference, and the wallet or bank details you add for deposits. We do not collect payment card numbers directly — DANA, OVO, GoPay and QRIS transactions are handled through their own secure rails.

Transaction data is used to process deposits and withdrawals, detect fraud, and resolve disputes. It is not shared with advertisers or used for profiling outside your account activity on roomslot.

Yes. Submit a data-access request via live chat or email to [email protected] with your registered phone number. We deliver a readable export within seven business days of verifying your identity.

Personal data is deleted within 30 days of account closure. Financial transaction records may be retained longer where Indonesian law requires it, but they are no longer linked to an active profile.

We share data only with payment processors — such as those handling OVO and GoPay — under strict data-processing agreements. We do not sell personal data or share it with advertisers. Access depends on local law.

Open the privacy settings link in the site footer. You can toggle analytics cookies off independently of the session cookies needed to keep you logged in. Changes take effect immediately.

Email [email protected] or use the 'Data & Privacy' shortcut in the in-app help widget. If you are not satisfied with our response, you may escalate to the relevant Indonesian data-protection authority where local law permits.